Begin by opening a web browser, for example Internet Explorer®, and enter https://webmail.1and1.com in the address bar.

Or reach New Media's WebMail through the left navigation bar in the Control Panel.

Go to 'E-mail'. On the E-mail Overview table which opens, in the column "Targets", click on the 'Mailbox' of the e-mail address you would like to access.

If you log in using a domain name and your New Media password, you will see an overview of all your mailboxes.

To access only one account, log in with that e-mail address and its password.

In the selected account, you can change your password, create or change your signature, and have full access to your WebMail address book. New Media's WebMail communication is protected by SSL-encryption.

Please note: Only mailbox account addresses can be accessed through WebMail, while forwarded addresses cannot.

POP3 Mailbox (E-mail Account)
POP3 e-mail addresses are "mailboxes" or "accounts" which allow you to retrieve messages directly from the mail server using Post Office Protocol (POP). For example, e-mail sent to the POP3 e-mail address test@domain-of-your-choice.com are held on one of our mail servers. The e-mail will be stored on the mail server until you log on and retrieve them from it. A local e-mail program such as Microsoft® Outlook Express® or Eudora® is usually required to conduct the download.

It depends on your mail program settings whether e-mail you have retrieved from the mail server are deleted immediately or not.
Depending on your needs, you may find the option useful to create up to three delivery targets for one e-mail address.

Example

Three managers in a company - each with their own e-mail account - would like to retrieve e-mail sent to the e-mail address management@domain-of-your-choice.com. To achieve this, in New Media's Control Panel the address management@domain-of-your-choice.com can be set up as a mailbox with the three managers' POP3 mailboxes as the delivery targets.

To collect the e-mails which arrive on your e-mail account (or mailbox) from our mail server, and to read and write e-mails, you can use any mail program, such as Microsoft® Outlook Express®, Netscape® Messenger, etc.

To read and write e-mail quickly (on the mail server) you can also use WebMail https://webmail.1and1.com. This Internet mail client is useful when you are travelling or do not have your own computer to store your e-mails locally

WebMail is not available for use with forwarding e-mail addresses.

Local Mail Programs (Microsoft® Outlook Express®, Netscape®)
If you would like to read your e-mail with an e-mail client of your choice, you can set it up.

Microsoft® Outlook Express®
Open Outlook Express®. From the menu bar of the program, choose 'Tools' > 'Accounts'. Click on 'Add' and select "Mail" from the list that opens. Follow the instructions throughout the setup process, using the following information as you go along:

   1."Your Name": Enter the name you would like to appear in the "From" field of your e-mails.

   2."Internet E-mail Address": Enter the e-mail address of the account you have set up with New Media (ex. your.name@domain-of-your-choice.com).

   3."E-mail Server Names": Choose "POP" Incoming mail server (POP3): Enter "pop.1and1.com" Outgoing mail server (SMTP): Enter "smtp.1and1.com"

   4."Internet Mail Logon": Enter the mailbox name (an "m" followed by an eight-digit number) and the password you set and made a note of, when creating up your e-mail account (mailbox) in New Media's Control Panel.

  If you have forgotten to note your password, return to New Media's Control Panel and change your mailbox password - make a note of the new password and the mailbox name. See POP3 Mailbox (E-mail Account) page 27 on how to change your mailbox password.

Finally, configure your e-mail account for the SMTP-Auth feature, to ensure that all e-mails sent from your New Media account will be accepted. Go back into the 'Tool' menu item in Outlook Express®. Click on 'Accounts' > 'Mails' > 'Properties' > 'Servers' and select "Server requires authentication". Under 'Settings' select the option "Use same settings as my incoming mail server in the Log on Information panel", and apply it.

Netscape®
Go to 'Programs' > 'Netscape' > 'Mail and Newsgroups' on your Windows® system. If you have not set up an account already, the Netscape® Account Wizard appears automatically. If an account already exists, the Account Wizard does not appear automatically when the Netscape® Mail window opens. Instead, after opening the Mail window, go to 'File' > 'New' > 'Account'. Follow the instructions using the following information:

   1."Your Name": Enter the name you would like to appear in the "From" field of your e-mails.

   2."E-mail Address": Enter the e-mail address of the account you have set up with New Media (ex. your.name@domain-of-your-choice.com).

   3."Server Information": Select "POP". Incoming server (POP3): Enter "pop.1and1.com" Outgoing server (SMTP): Enter "smtp.1and1.com".

   4."User Name": Enter the mailbox name (an "m" followed by an eight-digit number) which was assigned to your e-mail address when you set it up.

   5."Account Name": Choose the name your account should appear with in the Netscape® Mail program.

Once the setup process is complete and you would like to send or receive e-mail, you will be prompted to enter your mailbox password to do so. Use the password you set and made a note of when creating your e-mail account (mailbox) in New Media's Control Panel.

If you have forgotten to note your password, return to New Media's Control Panel and change your mailbox password - make a note of the new password and mailbox name. See POP3 Mailbox (E-mail Account) page 27 on how to change your mailbox password.